The NCWH Club · Liberty Township, Ohio
One night a month, a room full of business owners open their books, ask the question they've been avoiding, and leave with a deadline they said out loud.
Ask for a seat Takes 30 seconds. Next meeting: Wednesday, October 7.Since I retired, a steady stream of small business owners have come to me with some version of the same problem.
They're good. Genuinely good at the thing they do, the repair, the install, the clean, the build. People pay them for it. The phone rings.
And they have no idea how to run a business. No accounting. No budget. No plan. No vision past this week's jobs.
Ask them what the goal is and you get one of two answers: make a lot of money, or not have a boss.
Neither one is a plan. Both of them are how you end up owning a job that pays worse than the one you quit, working more hours, carrying all the risk, and guessing at every number that matters.
Nobody teaches this. Not in school, not in the trades, not anywhere. So I decided to teach it. That's the whole reason this club exists.
Knowing how to do the work and knowing how to run the business are two completely different jobs.
Not a seminar. Not networking. Nobody pitches you.
It's a working session. You bring a laptop with your books on it, your real numbers, and one question you wrote down before you walked in.
We spend 90 minutes on one arm of your business, then you build the system right there in the room, not "sometime this week."
Everyone signs an agreement before they sit down. That's what makes it safe to put actual numbers on a table in front of other owners.
Whatever gets said in that basement stays in that basement. That's the whole deal.
In the order that actually works, money before marketing, systems before growth.
There are 38. You get all of them your first night. Here are nine.
Twenty terms that decide what your business is worth. Most owners can't define four of them.
Effective hourly rate
Not what you charge. What you keep, divided by every hour it took, including the drive, the parts run, and the quote you wrote at 9pm. A $100/hr labor rate is often a $38/hr business.
Break-even
What you must sell each month just to reach zero. Fixed costs ÷ gross margin. If you can't say your number, you can't honestly decide on a truck payment.
Lifetime value
That $60 oil change customer who comes back three times a year for five years isn't worth $60. He's worth $900. It's why the follow-up beats the discount.
Multiples
Businesses sell for a multiple of what they earn, often two to four times. Every extra dollar of profit isn't worth a dollar. It's worth several on the day you sell.
This is what a night sounds like. If these make you uncomfortable, you're exactly who this is for.
The rules I built my businesses on, character, focus, customers, and how wealth actually gets made. You get all of them the first night. We work two or three every meeting against what's happening in your business right now, with the stories behind them.
QuickBooks and your chart of accounts. Square and Venmo business. A CRM and online booking. Contracts in DocuSign. Website, business email, Google reviews. Text and email that follow up for you. AI that does your writing.
In twelve months your business takes payment anywhere, keeps its own books, signs its own agreements, gets found by strangers, follows up without you, pays you on purpose, and survives a week while you're gone.
You stop owning a job and start owning something worth money.
Bring a laptop, your numbers, one written question, and your own drinks. Know another owner who needs this? Bring them any month, same terms.
Four steps. Takes about a day.
I will send you the details and the member agreement shortly. Sign it, send it back, and the calendar invite is yours.
Need me sooner? Text (513) 289-8863.
Rather email or text? CEO@ncwh.club or (513) 289-8863